JOB DETAILS
Unilever is one of the largest global Fast Moving Consumer Goods Company and manufactures some of the world’s best-known brands, such as Rexona, Lipton, Omo, Lifebuoy. With 2 billion consumers using our product every day, getting the final product to the consumer at the right quality, at the right time and price takes serious business expertise.
Job Title: CD Operations Manager - WA (Job Number: 180006EN)
Location : Nigeria-Lagos State-Lagos-Oregun - Head Office
Job Field : Customer Development
Job Type : Regular
Shift : Day Job
Job Schedule : Full-time
Location : Nigeria-Lagos State-Lagos-Oregun - Head Office
Job Field : Customer Development
Job Type : Regular
Shift : Day Job
Job Schedule : Full-time
Your Role
The job of the CD Operations/Category Manager is a central responsibility in Customer Development at BCS. The task is to make a contribution to the growth in CD by means of innovative, efficient IT business systems, optimal cross-category, cross-customer processes and strategies and a smooth, efficient CD back office.
The responsibility covers all operational support tasks for the CD functions, in particular for key account management and field sales. The CD Ops Manager also acts as a multifunctional interface between the internal departments (Key Account Management, Marketing, etc) and supports the ops manager and the jr category managers in the development of the category strategy and ensures the corresponding continuous development of the sales Organization.
The CD Ops Manager is responsible for the conception, implementation and optimization of control tools to track budgets and efficiencies. Together with his team, he / she ensures the timely, needs-based and correct flow of information for the sales organization and lays the foundations for successful performance management through analyzes appropriate to the target group.
Responsible for all CD IT systems controlling the business in CD Netherlands. This means the development of new, innovative systems (at European level), taking into account the requirements of CD in the Netherlands. Implementation and ensuring the efficient use and leading edge of these systems through the responsible functional areas.
Ensuring and optimizing relevant customer data in the context of rapidly changing communication needs (shoppers / trading partners). Coordination and optimization of processes across categories and customers. Controlling and securing all relevant business processes for sales round management.
Main Responsibilities
The responsibility covers all operational support tasks for the CD functions, in particular for key account management and field sales. The CD Ops Manager also acts as a multifunctional interface between the internal departments (Key Account Management, Marketing, etc) and supports the ops manager and the jr category managers in the development of the category strategy and ensures the corresponding continuous development of the sales Organization.
The CD Ops Manager is responsible for the conception, implementation and optimization of control tools to track budgets and efficiencies. Together with his team, he / she ensures the timely, needs-based and correct flow of information for the sales organization and lays the foundations for successful performance management through analyzes appropriate to the target group.
Responsible for all CD IT systems controlling the business in CD Netherlands. This means the development of new, innovative systems (at European level), taking into account the requirements of CD in the Netherlands. Implementation and ensuring the efficient use and leading edge of these systems through the responsible functional areas.
Ensuring and optimizing relevant customer data in the context of rapidly changing communication needs (shoppers / trading partners). Coordination and optimization of processes across categories and customers. Controlling and securing all relevant business processes for sales round management.
Main Responsibilities
- Responsible for the provision of all relevant customer data in the systems and innovative development of the BCS systems and approach
- 1st point of contact for all IT activities / systems in Customer Development (for example TPME, PRIME, PIM2C, SAP GDS)
- Coordination of information technology requirements / activities with the individual departments in the Netherlands and definition of priorities (project roadmap)
- Ongoing support and further development of the systems in terms of conception + usability
- Contact for the global CD Process Office / Process Excellence / IT (Steeringgroups etc.)
- Responsible for the provision of all relevant customer data in the systems
- Advancing strategic information activities & establishing "leading-edge" working methods in the CD area by using modern information systems and analyzes
- Ensuring Regular Standard Reports (Perfect Store, MBI, TPME, OPSO, Pricing ...)
- Securing the sales round management OTIF
- Leadership of the CD Operations
- Translating Marketing plans into execution
- Responsible for mid-term category strategy
- Category expert within Dutch Marketing & Sales organization
- In lead of major collaboration projects with key retailers
RECOMMENDED TRAINING: Business Communication and Corporate Etiquette
JOB REQUIREMENTS
MIN REQUIRED EXPERIENCE:
5 year(s)MIN QUALIFICATION:
Bachelor's Degree/HNDDESIRED COURSES:
Not SpecifiedOTHER REQUIREMENTS:
Key Competencies
- Master’s degree is a plus.
- At least 5 years work experience in Category Development
- Experience in FMCG is desired
- People Management experience is essential
- Strong analytical skills
- Good Project Management skills
- Fluency in Dutch and English
Your Personal Power! :
At BCS we want you to bring your ideas, your motivation and desire to succeed! This part of the role is up to you to complete.
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